LTC TTM: Case Municipality of Woerden

“Contractors can now see for themselves where and when there are roadworks in the area and can easily adjust their planning accordingly”.
Mark van Baaren, municipalities of Oudewater and Woerden

The municipalities of Oudewater and Woerden have been working together since January 2015, sharing ICT and administration and the like. In Woerden the organisation works independently on behalf of both municipalities and hence both municipalities use LTC.

The interview below is with Mark Van Baaren, Manager of Traffic, Implementation & Maintenance. He was jointly responsible for the introduction of LTC Temporary Traffic Management (LTC TTM), the software solution used for contractors to submit permit applications as well as for the municipality for aligning, approving and granting these permits, all in one system.

Can you tell us something about what is involved in Woerden when it comes to accessibility and management of the public space?
We had fallen behind in the management of public spaces in Woerden and in order to catch up, the council increased the available budget. As a result, in the coming years we will be carrying out many projects (major maintenance and reconstructions). To keep track of everything, we decided to use LTC Roadworks & Events (LTC R&E) to prevent work taking place on the route of the diversion from another project. We also want to properly inform road users about which roads are closed. As the various providers of navigation systems also have access to LTC and can therefore indicate which roads are closed, this is an important advantage of working with LTC.

What led Woerden to look for a solution for temporary traffic management?
We were aware of the necessity and the usefulness of entering roadworks in LTC R&E, but lack of time meant that we never got around to actually doing it. During a meeting at the Province of Utrecht, I spoke to someone from the Province of Zuid-Holland who was working with LTC TTM and who told me that all the contractors could enter work into the system themselves. I then spoke to the Account Manager at Andes and after a couple of meetings, decided to also work with LTC TTM in Woerden. Not only because it makes things easier, but also to make communication regarding road closures a joint responsibility between the municipality (both those on the ground and the traffic department) and the contractors.

Can you tell us something about the process and the collaboration (for instance between contractors and other parties)?
Contractors reacted positively to the fact that they had to enter the projects into the system themselves. Apparently, it is common practice for contractors to take responsibility for communication and they were, almost without exception, very positive about starting to use LTC TTM. I invited them to report anything they saw that could be improved so that we could work together to make it a success. This approach seems to work, because no negative sounds are reaching me.

In your opinion, what is the most important improvement?
I think it’s a huge advantage that people with a live navigation system can see which roads are closed and that the satnav can take this into account. It also saves a lot of time in processing applications for road closures. Applications are now submitted in one go so that we don’t need to make several phone calls to request additional information. If any information is missing, the application simply cannot be submitted. It is also positive that contractors can see for themselves when work is being carried out in the area and can then easily align their planning with this. I have already heard of several cases where that has actually happened, without the municipality having to get involved, so that is great!

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