Municipality of The Hague: Clever collaboration in public spaces

Municipality of The Hague: clever collaboration in public spaces

Read about the case study in The Hague

Since 1 November 2017, the Municipality of The Hague has been using the LTC Public Works & Permits (LTC PWP) application for the coordination of works carried out at local level in public spaces. Lizza Duijverman, project leader for City Management and Peter van der Meer, Service Public Affairs project leader, share their experiences.

Security and information security
Security and information security were extremely important during implementation. Based on their own stringent requirements, The Municipality of The Hague questioned Andes intensively and thoroughly on subjects such as the current hot topic of hosting in the cloud. Andes passed the test with flying colours and during a recent presentation by John Sinteur, co-founder of Radically Open Security, we ourselves highlighted the importance of IT security within government.

The solution: LTC Public Works & Permits (PWP)
Contractors, distribution network operators and internal services can use LTC Public Works & Permits to report work in municipal public space. In addition to reporting roadworks, LTC is also used for applying for and processing crane permits. The main advantage of this collaboration is that road authorities not only have an overview of all roadworks, but also have an insight into crane permits in their own part of the city.

For some time, the LTC Roadworks & Events (LTC R&E) application has been used for the coordination of roadworks involving regional main roads. It is used not only in The Hague, but also by other road authorities in the region: nearby municipalities, province and Rijkswaterstaat. The road authorities share this information with road users using open data. All road closures and diversions are shown in LTC LIVE, allowing road users to plan an alternative route in advance, avoiding any unpleasant surprises en route.

Supervision and enforcement
In addition to LTC R&E and LTC PWP, the municipality has also started using the LTC Supervision & Enforcement app (LTC S&E). Using this app, supervisors can immediately see if a contractor is working with or without a permit. Supervisors can also enter materials into the system on site and the data on materials is used for charging fees. The companies who have been granted a permit owe these fees to the municipality for breaking up the road surface. Considering that everything is now done online, this saves the municipality a great deal of time.

All in all, this is a great result for The Hague’s collaborating services DSB (City Management) and DPZ (City Areas & Districts). After all, by cooperating in a smart way to provide information jointly, the city is the one that profits and the municipality of The Hague is now truly in control of the public space!